Publications
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Kumar, Piyush, Mayukh Dass and Omer Topaloglu (2014), “Understanding The Drivers of Employee Satisfaction in Services: Learning from “Lost Employees” Journal of Service Research, 17(4), 367-380 (Lead article).
Kumar, Piyush, Mayukh Dass and Omer Topaloglu (2011), “Exploring Satisfaction in Business-to-Business Services: A Path-Analytic Approach," Services Business: An International Journal, 5, 13-27.